How-to Update a User's Email Address with Bula

This article details how to update the email address of a current Bula user that is part of your company's subscription.

  1. Contact us using the Help Center form or email us with your user's current and preferred new email address, as well as full name
    1. Notes:
      1. The user should save their criteria for reports and Watch List items before you notify Bula of the change, because these will not be copied over to the new account
      2. Your company's main Bula contact needs to contact Bula to make changes 
  2. Bula will deactivate the previous account and create a new one with the new email address
  3. The user will receive a Welcome email with login instructions and new password